Refund Policy
At Soul’s Alchemy Healing, I strive to provide services and offerings with the highest integrity and care. Please read the following policy regarding refunds:
Services (Coaching, Healing, and Energy Sessions)
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All session bookings are non-refundable once completed.
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If you need to cancel or reschedule a session, please provide at least 24 hours’ notice. Cancellations made with sufficient notice may be rescheduled at no additional cost.
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Cancellations made with less than 24 hours’ notice, or failure to attend a scheduled session, will not be eligible for a refund.
Packages and Programs
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Prepaid packages and multi-session programs are non-refundable once started.
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If unforeseen circumstances prevent you from continuing, please contact me directly to discuss possible rescheduling or partial credit at my discretion.
Digital Products, Courses, and Downloads
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Due to the nature of digital content, all sales of digital products are final and non-refundable.
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If you experience technical issues accessing a product, please reach out for support to ensure you receive what you purchased.
Events, Workshops, and Retreats
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Refunds will only be issued if the event is cancelled by the organizer.
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If you cannot attend, you may transfer your ticket/spot to another person by notifying me in advance.
Exceptions
I understand life can bring unexpected situations. Requests for refunds outside of these terms will be considered case by case, though approval is not guaranteed.
Contact
If you have any questions or concerns about this policy, please email me at:
sophia@soulsalchemyhealing.com
