Privacy Policy

A legal disclaimer

Effective Date: September 2025

Soul’s Alchemy Healing respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book sessions, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, email address, phone number, billing information, and any details you provide when booking services or filling out forms.
Health & Wellness Information: if you choose to share information about your wellbeing or goals during intake forms, sessions, or correspondence.
Usage Data: including your IP address, browser type, device information, and website usage patterns (collected through cookies or similar technologies).

2. How We Use Your Information

We use your information to:

Provide and personalize our services.
Communicate with you regarding appointments, updates, and resources.
Process payments and maintain records for accounting purposes.
Improve our website and offerings.
Comply with legal obligations.

We will never sell or rent your personal information.

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union, we process your personal information based on one or more of the following:

Your consent.
Performance of a contract (e.g., providing booked services).
Compliance with a legal obligation.
Our legitimate interest in operating and improving our services.

4. Cookies & Tracking Technologies

Our website may use cookies or similar tools to enhance user experience, analyze site traffic, and support marketing efforts. You can adjust your browser settings to refuse cookies if you prefer.

5. How We Share Your Information

We only share personal information with:

Service providers (such as payment processors, scheduling platforms, or email service providers) strictly as needed to provide our services.
Legal authorities if required by law, regulation, or legal process.

6. Data Retention

We keep your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to:

Access, update, or correct your personal information.
Request deletion of your data.
Withdraw consent where processing is based on consent.
Object to or restrict certain processing.
Request a copy of your data in portable format.

To exercise these rights, please contact us at info@soulsalchemyhealing.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

Our services are not directed toward individuals under 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Effective Date.”

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Soul’s Alchemy Healing
Email: info@soulsalchemyhealing.com
Phone: [insert phone number]